Shipping Policy

Shipping Coverage

TechPackCo accepts orders for U.S. addresses supported at checkout. If your address cannot be selected at checkout, we are currently unable to ship to that destination.

Free Standard Shipping

We offer free standard shipping on orders accepted for delivery within our supported U.S. shipping area. No minimum purchase is required.

Any optional paid delivery service, if available, will be clearly displayed before payment.

Order Processing

Orders are normally processed within 1–2 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays. Processing time is separate from carrier transit time.

If an item becomes unavailable or fulfillment is unexpectedly delayed, we will contact you with available options.

Estimated Delivery Time

Standard shipping is estimated to take 2–3 business days after dispatch.

Including processing, the estimated time from order confirmation to delivery is 3–5 business days.

Delivery dates are estimates. Weather, carrier disruptions, holidays, address issues, and other circumstances may affect arrival times. We will assist with delayed shipments and communicate material changes when known.

Order Tracking

When your order ships, we will send tracking information to the email address provided at checkout, where tracking is available.

Please allow time for the carrier to scan the package and update its tracking system.

Shipping Address Changes

Please check your address carefully before completing your purchase. If you notice an error, email us immediately.

Address changes are subject to fulfillment status and cannot be guaranteed after dispatch. Any additional cost for an agreed reshipment caused by an incorrect address will be disclosed before reshipment.

Split Shipments

Items in the same order may occasionally ship separately. If this occurs, available tracking information will be provided for each shipment. No additional standard shipping fee will be charged.

Missing or Delayed Packages

If tracking stops updating, delivery is delayed, or a package is marked delivered but cannot be found, contact us with your order number.

Please also check nearby delivery areas and with household members or building staff. We will help investigate with the carrier and determine appropriate next steps.

Damaged Deliveries

If your package or hoodie arrives damaged, keep the packaging and take clear photographs where possible. Contact us promptly so we can assist under our Refund & Return Policy.

Contact Information

Brand Name: TechPackCo
Email: support@techpackco.com
Phone: +1 805-498-1033
Address: 15821 Ventu Park Rd, Newbury Park, CA 91320, USA
Website: www.techpackco.com